Lasorah At Your Service
We're friendly and available to chat. Reach out to us anytime and the gift guru on duty will happily answer your questions.
Common questions:
What happens after I have placed my order?
Once you have paid, you will received a confirmation email with your order details. Check your spam folder if you haven’t received it.
How long does my product take to get to me?
All orders are dispatched from our shop within 1-2 working days from receipt of order. If we cannot meet this target we will consult with you, our customer. Delivery times also vary based on product selected, so please check your individual product page for details. Shipping and estimated delivery time always relate to business days. Business days are Monday - Friday and excluding all South African Holidays.
Does the price include delivery?
Our courier rates start at R120.00 for delivery to your door. There is not a flat rate and there is a slight increase in rates the more you order.
Am I able to track my package?
Yes. You have the option to sign-up for text or email notifications that will alert you of your order's status. Once your order has shipped, an email with your tracking number and information will automatically be emailed to the emailed provided at check-out.